CURRENT OPPORTUNITIES:

Lead Community Coach

Location: Hopewell, VA
Schedule: 24–40 Hours per Week | On-Site & Community-Based
Reports To: Executive Director

Position Overview

I am Me Services, LLC is seeking an experienced Lead Community Coach to join our team. This opportunity is open to both internal and external applicants.

The Lead Community Coach is a hands-on leadership position responsible for providing direct Community Coaching and/or Community Engagement services while also providing day-to-day supervision and oversight of Community Coaches/Direct Support Professionals (DSPs).

The Lead will typically provide direct services to individuals 3–4 days per week and will serve as the direct supervisor and first point of contact for DSPs regarding daily staffing, attendance, documentation, training, and service-related needs.

This position reports directly to the Executive Director.

Key Responsibilities

• Provide Community Coaching and/or Community Engagement services to assigned individuals 3–4 days per week.

• Provide Community Coaching or Community Engagement services to other individuals when needed to support coverage and continuity of services.

• Provide day-to-day supervision, guidance, coaching, and accountability for Community Coaches/DSPs.

• Serve as the first point of contact for call-outs, late arrivals, early departures, planned vacations, scheduling concerns, and coverage needs.

• Coordinate staffing coverage and respond to unexpected staffing needs.

• Monitor staff attendance, professionalism, performance, communication, and compliance with company expectations.

• Review progress notes and other required documentation for accuracy, completeness, quality, and timely submission.

• Follow up with DSPs regarding missing or incomplete documentation and required corrections.

• Complete and/or assist with quarterly progress reports and monitor applicable due dates.

• Provide hands-on field training and coaching to newly hired DSPs and ongoing support to current staff as needed.

• Ensure DSPs understand individual ISPs, outcomes, support needs, schedules, and service expectations.

• Help oversee daily program operations and ensure staff are prepared for the service day.

• Ensure company vehicles have adequate gas and communicate vehicle maintenance or safety concerns.

• Ensure approved community activities are paid for and staff have access to needed funds or payment methods.

• Monitor appropriate use of company funds/cards and submission of required receipts.

• Address routine staff concerns and provide appropriate coaching and direction.

• Communicate significant or repeated staffing, performance, documentation, individual, safety, or operational concerns directly to the Executive Director.

• Help ensure services are safe, person-centered, and consistent with company and applicable regulatory requirements.

Required Qualifications

• Previous professional experience supporting individuals with intellectual and developmental disabilities (IDD).

• Direct Support Professional, Community Coach, or comparable direct-support experience.

• Current required DSP certifications and training.

• Strong leadership, communication, organization, and problem-solving skills.

• Ability to supervise staff, provide direction and feedback, and hold team members accountable.

• Strong documentation skills and attention to detail.

• Ability to manage multiple responsibilities and respond appropriately to changing staffing and program needs.

• Ability and willingness to provide both Community Coaching and Community Engagement services.

• Valid driver's license, acceptable driving record, and reliable transportation.

• Ability to meet all required background and employment requirements.

Preferred Qualifications

• Previous leadership or supervisory experience.

• Experience with Virginia IDD Waiver services.

• Knowledge of DBHDS, DMAS, HCBS, and Human Rights requirements.

• Experience reviewing progress notes and completing quarterly reports.

• Experience training, mentoring, or onboarding DSPs.

Who We're Looking For

We are looking for a dependable professional who takes initiative, follows through, communicates effectively, leads by example, and is comfortable holding others accountable.

The ideal candidate understands that leadership includes both supporting the team and addressing concerns when expectations are not being met. This person should be able to handle routine day-to-day matters, recognize when additional support is needed, and communicate significant concerns to the Executive Director.

Because this is a working Lead position, the selected candidate must also enjoy providing direct services and be willing to step in where needed to support individuals and the team.

Internal & External Applicants

This position is open to current I am Me Services employees and external candidates. All applicants must meet the minimum qualifications for the position and complete the application and selection process.

Ready to Apply?

If you have IDD experience, current DSP certifications, and are ready to take on greater leadership responsibility, we encourage you to apply.

Apply for the Lead Community Coach position using the link below.

Part-Time Program Coordinator

Hopewell, VA | On-Site | 15–20 Hours Per Week

I am Me Services, LLC is seeking an experienced, proactive, and collaborative Part-Time Program Coordinator to support the administrative, compliance, and program operations of our growing organization.

The ideal candidate will be well-versed in Virginia's intellectual and developmental disability (IDD) service system, understand the responsibilities of a DBHDS-licensed provider, and bring initiative, fresh ideas, and a solution-focused approach to the role.

Key Responsibilities

• Assist with DBHDS licensing preparation and ongoing compliance readiness

• Review employee and individual files for completeness and regulatory compliance

• Assist with internal file reviews, audits, and compliance tracking

• Support new-hire onboarding, orientation, and training

• Monitor employee training, credentials, screenings, and required documentation

• Assist with interpreting and applying applicable regulatory requirements

• Support administrative and day-to-day program operations

• Identify opportunities to improve programs, processes, and organizational practices

• Assist with developing and implementing new programs and initiatives

• Provide occasional direct-support and afternoon transportation assistance when needed

What We're Looking For

• Experience within Virginia's IDD/DD service system

• Knowledge of DBHDS, DMAS, HCBS, Human Rights, and licensing requirements

• Ability to read, understand, and apply applicable Virginia regulations and provider requirements

• Experience with licensing preparation, compliance, quality assurance, or file review

• Strong organizational and problem-solving skills

• Excellent attention to detail

• Ability to take initiative and work independently

• Strong communication and interpersonal skills

• Ability to work well with others and contribute positively to a team

• Innovative, resourceful, and comfortable bringing fresh ideas and solutions

• Valid driver's license and reliable transportation

Experience with a Virginia DBHDS-licensed DD provider and direct experience preparing for licensing reviews are strongly preferred.

Schedule

Part-Time | Approximately 15–20 hours per week

This is an on-site position at our Hopewell, VA office and is not remote. Some flexibility may be required based on administrative and program needs.

Internal & External Applicants

This position is open to current I am Me Services employees and external candidates. All applicants must meet the minimum qualifications for the position and complete the application and selection process.

If you are interested in joining our team, please complete our online application using the link below.

For questions about employment opportunities, please contact:
contact@iammeservices.com

Community Coach / Direct Support Professional (DSP)

Community Coaches support individuals with developmental and intellectual disabilities as they participate in community activities, develop life skills, and work toward their personal goals.

Responsibilities may include:

• Supporting individuals during community activities
• Assisting individuals with developing social and life skills
• Encouraging independence and confidence
• Providing person-centered support aligned with the Individual Support Plan (ISP)
• Documenting services and progress notes as required

We are looking for individuals who:

• Are compassionate and patient
• Enjoy working with people
• Are dependable and responsible
• Have strong communication skills
• Are comfortable supporting individuals in community settings

Experience working with individuals with developmental disabilities is helpful but not always required.

Basic Requirements:

• Must be at least 18 years old
• Valid driver’s license and reliable transportation
• Ability to pass a background check
• Strong communication and interpersonal skills

Why Work With Us:

At I am Me Services, we value our team members and the important work they do every day.

• Meaningful work that makes a difference
• Supportive and collaborative environment
• Opportunities to build experience in community services

• Training and professional development opportunities

Internal & External Applicants

This position is open to current I am Me Services employees and external candidates. All applicants must meet the minimum qualifications for the position and complete the application and selection process.

Internship Program

Build Experience. Make an Impact.

The I am Me Services Internship Program provides students with an opportunity to gain meaningful, real-world experience within a community-based organization serving adults with intellectual and developmental disabilities (IDD).

Interns can gain professional experience while learning about IDD services, community-based supports, organizational operations, and the work that supports quality, person-centered services.

Internship Opportunities:

Internship experiences may be available in areas such as:

Human Services & IDD Services
Gain exposure to person-centered practices, community-based services, program development, documentation, advocacy, and resources that support adults with IDD.

Healthcare Administration & Operations
Gain experience with program operations, quality improvement, compliance, administrative systems, and organizational development within a community-based human services organization.

Business Administration & Organizational Development
Explore business operations, human resources, recruitment, project development, process improvement, and organizational growth.

Marketing, Communications & Community Outreach
Gain experience with community outreach, marketing, communications, social media, events, resource development, and community partnerships.

Who Should Apply?

Students pursuing degrees in Human Services, Psychology, Healthcare Administration, Public Health, Business Administration, Management, Marketing, Communications, and related fields are encouraged to apply.

Students from other academic programs whose interests align with our work are also welcome to apply.

What Can You Gain?

• Real-world professional experience
• Professional skill development
• Exposure to IDD and community-based services
• Experience within the operations of a human services organization
• Community engagement and professional networking
• Opportunities to connect academic learning with professional practice

Internship experiences may vary based on the student's academic program, interests, experience, organizational needs, and applicable school requirements.

Students seeking academic credit or a school-required placement should provide their program requirements for review.

How to Apply?

Interested in joining the I am Me Services Internship Program?

We want to learn more than what's listed on your résumé. Tell us about your interests, goals, and what you hope to bring to the experience.

To be considered, please submit:

1. Current Résumé

2. Letter of Interest

Your Letter of Interest should briefly address:

• Why you are interested in interning with I am Me Services

• The internship area that most interests you

• How the internship aligns with your academic and/or professional goals

• What skills, experiences, or perspectives you would bring to the organization

• What you hope to learn or gain from the internship experience

Please keep your Letter of Interest to approximately one page.

Submit Your Documents

Email your résumé and Letter of Interest to:

contact@iammeservices.com

Subject Line: Internship Application – First & Last Name

Qualified applicants may be contacted for an interview to further discuss their interests, availability, and potential internship placement.

Not Ready to Apply?

Stay Connected with I am Me Services

Exploring a career, internship, or future opportunity?

Complete our Student Interest Form to stay connected and learn about opportunities that may align with your interests and professional goals.